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iOS 9 problems?


#1

Hi,
I have three phones, all with latest iOS 9.0.2, for use in a show.

All of them are having issues with holding onto their network midi connection.

Is stage caller known to not be working with iOS 9?


#2

(I’m traveling today, so I’ll be brief and hopefully add more later today)

there are no known issues with ios 9

so, there are a number of things that could be happening

  • what wireless access point are you using? we’ve seen some issues with netgear routers… usually updating to the latest firmware on the router helps

  • are the phones being used for other things on stage? in previous versions of stagecaller we had issues with using other resource intensive things (like the camera) while using stagecaller - I haven’t see that happen recently, but its good to be aware

  • I’d recommend using static ip addresses for each device - the phone and network shouldn’t really have an issue with dhcp, and its probably not what your problem is, but I find it easier to manage devices this way

  • there’s a completely undocumented feature in stagecaller for midi autoreconnect - so if your network is a bit flakey or the devices are leaving range and coming back in, stagecaller will reconnect midi

  • stagecaller can send a periodic heartbeat over midi (or osc), so you can see when (or if) devices drop off… a number of users think this keeps the phone radio working longer

I’ll have to flesh the rest of this response out later ('cause I’m on the road today), but I didn’t want you to think no one was listening

-j


#3

Thanks so much Jay. I’ll work through these points. The router is an older netgear one, so that’s a great place to start.