Hello, I’m working on a show where we’re using a Linksys E1000, an iPhone 4, and Qlab 2 with Stagecaller. We’re having an issue where around an hour and a half into being set, our Qlab computer is losing connection to the Stagecaller phone and we are unable to reaquire. We were able to solve the problem by starting the program during intermission, but the intermission has since been cut.
During tech the phone would sit for hours stably, but the problem has begun now that the phone is being moved on and offstage. I have been unable to make it recur.
We have used the router in different locations proximate to both the Qlab computer via ethernet and then proximate to the phone with the Qlab computer connected via WiFi with full bars.
Any suggestions or ideas would be greatly appreciated. Thank you.